It’s that time of the year again, when the Knock Knock office is filled to the brim with cardboard boxes and the lingering scent of packaging tape. What’s caused this pleasant ruckus? Our amazing customer services and operations team is sending lovely Fall 2012 product samples to over eighty reps across the nation. Exciting indeed.
Customer service
Knock Knocker Scribbles: Paul Rubin, Assistant Manager of Customer Service & Operations In It for the Money
“Knock Knocker Scribbles” is a column under our “In It for the Money” category, where you can get to know the Knock Knock team—from creative to sales to logistics to . . . everything! Each week, someone in the office fills out a questionnaire. They are given a day to complete it to their liking, with scrawls, scratch outs, doodles, …
A View From the Top Flotsam and Jetsam
Our office is currently brimming with cardboard boxes filled with Clump-o-Lump samples. This is a poor man’s panorama, but it’s just a little taste of the overbearingness. We look forward to sorting through it all tomorrow morning. And here is the entrance to the cardboard box maze:
What’s Better Than Receiving Snail Mail? . . . Receiving Mysteriously-Anonymous Fan Mail!
Like a brace-faced adolescent being asked to junior prom, we felt a heightened sense of elation when this postcard came in the mail a few months ago. Our head honcho Jen said herself that it’s one of her favorite customer correspondences ever. She really did use “ever”—and for good reason: (Go on, read it.) I really wanted to use this …
Jazzlyn Dixon, Customer Service Specialist! It’s Our “In It for the Money” Feature!

For our weekly “In It for the Money” feature, we’ll be introducing you to the kick-ass Knock Knockers who make everything go, from creative to sales to logistics to . . . everything! Note—everybody answers the first five questions. After that, they have about fifteen wild-card questions from which to choose. 1. Name and title? Jazzlyn C. Dixon, customer service specialist. …